Friday, May 02, 2008

Cashflow!

There’s no denying that cashflow is absolutely vital to a business, particularly one just starting out.

We’ve come up with a few tips for cashflow management, from our own experience over the past 6 1/2 years:

  1. Clearly state on your invoices when the money is due. Give a date – not just a number of days. Then no one can make the excuse ‘I didn’t know.’
  2. Make sure your customers understand your payment terms. If you expect payment within 7 days, let them know. That’s part of the condition of them working with you.
  3. Don’t be afraid to chase up outstanding money. It may not be the most fun job, but it is really important, and often the accounts payable person of the company you’re dealing with may have overlooked the invoice (or will say they have) and will be happy to pay up pretty quickly.
  4. Keep track of when money is due to you, so that you know when it’s overdue. If your customers know you expect prompt payment terms, they’re more likely to pay up on time.
  5. Understand other people’s cashflow issues – if they’re an established customer and they’re having a little bit of trouble paying right now, let them know you understand and give them a little longer. That way you won’t damage the relationship, and next time you need help, they’re going to be more likely to help you out.
  6. Make it easy for your customers to pay you. Make sure you clearly state your bank account details, or link to a paypal payment option, or whatever it is that you use.
  7. If money is a bit tight, plan your cashflow. Know what’s going to who and when, so that you can prioritise.
What are some cashflow tips and tricks that you use?

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